Sally Tlokana
Director
How Stefan approaches his work
Stefan works in a practical, evidence-led and disciplined way. His background in high-volume and specialist claims environments means he is used to dealing with detail, identifying factual gaps, and helping teams make informed decisions under pressure.
Evidence first. Practical analysis. Resolution focus.
A grounded and experienced approach to claims-heavy litigation support and recoveries work.
How Stefan supports clients
- Supports Barnard’s Litigation & Recoveries team on matters that require detailed factual investigation and claims insight.
- Assists with evidence gathering and the preparation of fact-rich case files.
- Contributes to quantum analysis and settlement strategy in recoveries and dispute matters.
- Brings practical experience in complex claims investigation, including causation analysis and fraud detection.
- Supports the assembly of evidence bundles and factual affidavits for High Court pleadings.
- Draws on long-standing insurance operations experience to help legal teams assess claims and resolution pathways more effectively.
Insights from Stefan
Credentials
- Candidate Attorney in Barnard’s Litigation & Recoveries team.
- 22 years of professional insurance experience at OUTsurance from 2001 to 2023.
- Managed specialist units in fire, liability, vehicle-theft, life and pet-insurance claims.
- Led teams of more than 100 assessors and investigators.
- Chaired weekly claims-committee meetings and drove loss-ratio improvement projects.
- LLB, University of South Africa, 2013.
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